Successful Difficult Conversations in School
Successful Difficult Conversations in School: Improve your team's performance, behaviour and attitude with kindness and success
by Sonia Gill (£14.00, John Catt Educational Ltd)
Most heads have been there – when it comes to discussing those difficult issues with staff, parents and pupils you sometimes wish someone could have the conversation for you.
Luckily, QA Education has five copies of this useful how-to book to give away.